Data Center Operations

Successfully operating a reliable and secure data center requires not only an experienced data center operations manager, but also 24×7 security staff, facility technicians, electricians and network engineers. Data center operations can be divided into four categories: monitoring, procedures, facility management and security.

Monitoring & Procedures

Facility Management

Facility management involves the work of facility technicians and maintenance and repair schedules. Facilities are often managed using a combination of predictive and preventative maintenance, which involves monitoring equipment closely to predict when it might fail and following manufacturer-recommended maintenance guidelines..

Physical Security

Data center operations also include security management. A data center’s standards for security are often closely tied with compliance, such as ISO, SSAE and PCI-DSS. Data center security staff must maintain video archives and records of all those who enter the facility. Biometric scanners, perimeter fencing, security gates and other security equipment must also be cleaned, maintained and repaired.


Companies that operate their own data centers spend tens of millions in capital for buildings and equipment in addition to the recurring costs of operations. This is why many companies often choose to outsource their data centers and work with a colocation provider.